Helpdesk & manuals

Everything about TeamLinkUp

Guides per feature and answers to common questions. From your first calendar to teams, iCal sync, the UI builder, and security.

Quick start: your first schedule in 3 steps

  1. 1 Create a free account (recommended) or start a 7-day demo from the homepage. Named calendars, teams, and billing live on your account. Demos are deleted after a week.
  2. 2 Add layers and events. Make sub-calendars per team, room, or person, then click or drag on the calendar to place an event.
  3. 3 Share safely. Under Manage → Share links, create a read or admin link. Recipients do not need an account. Or invite colleagues as team members.

Using your calendar

Views

Switch at the top between Month, Week, 4 Weeks, Day, List, Table, and Tiles.

Navigate

Use the arrows and Today, or click a date in the mini month to move the main view there. Drag or Shift-click to keep a range. Colored dots mark days that have events; clicking a dotted day does not open events - pick them in the main calendar.

Layers (sub-calendars)

In the sidebar, toggle layers with the eye icon. All on/off flips everything at once.

Search

The search field in the sidebar filters events by title and location as you type.

Managing events

  • Create - the sidebar button still opens an event. The arrow next to it (and the + on phones) opens Event, Task, Birthday, Out of office, or Appointment schedule. Click or drag an empty slot to make an event. A selected mini-month day is the start; a range becomes start and end. With no selection, the next full hour is used.
  • Types - Event is a time block. Task is a due date you can tick off on the chip. Birthday is all-day and repeats yearly. Out of office marks you away. Appointment schedule opens Manage → Booking so others can pick a slot (same self-booking page as before).
  • Click an event to open it in view mode under the top bar. If you can edit, press Edit event. Save and Cancel sit at the bottom of the panel - scroll the form if needed. Cancel discards unsaved changes.
  • Repeats - Daily, Weekly, Every 2 weeks, Monthly, or Yearly.
  • Location - type an address, pick a suggestion; a map and Maps link appear.
  • Reminders - 24 hours or 1 hour ahead, or extra reminders in minutes.
  • Attachments - Premium accounts can attach files (up to 25 MB) to an event.
  • Comments - discuss the event at the bottom of the inspector.

Sharing & permissions

  • Share links - Manage → Share links. Permissions: read, add, or admin. Tokens are stored hashed.
  • Teams & invites - invite by email under Manage → Teams. Roles: viewer, editor, admin. The page saves live so the calendar sidebar stays in sync.
  • Access matrix - per team and sub-calendar: none, view, or edit.

Name & description

On the dashboard, the pencil icon edits name and description. The same fields live under Manage → Overview.

Sync & backups

  • Subscribe (recommended) - Manage → Sync & backup → create an iCal feed, copy the URL once, then add it in Google (Other calendars → From URL), Apple (File → New Calendar Subscription), or Outlook (Add calendar → From internet). That app shows TeamLinkUp as a separate subscribed calendar. It cannot change or fill your existing Google/Apple events.
  • Export/import - download .ics for any calendar app, or a JSON snapshot for TeamLinkUp. Importing into TeamLinkUp previews first, then merges. Same UID updates a previous import; native events are never overwritten. Restore JSON only adds; it never wipes.
  • Pull in (Premium) - paste the secret/public iCal URL from Google or Apple. Events land on a dedicated “Imported - …” layer. We never write back. An empty or failed fetch leaves existing imports in place.

Self-booking & embed

  • Enable the booking page under Manage → Booking & embed. Create (or reuse) the booking link, copy the /book/ URL, and share it. TeamLinkUp checks conflicts and can require captcha. Bookings become TeamLinkUp events only - they do not push into Google or Apple.
  • Copy the iframe snippet on the same tab. The embed is read-only. Rotate the link if it leaks; revoke old share links under Share links.

Account & security

  • Two-factor authentication under Account → Security. Store recovery codes.
  • Sessions - see signed-in devices and sign others out.
  • Preferences - language, System/light/dark (System follows your device), stock skins, font, density, timezone, week start. Premium: contrast per layer (background, foreground, panes, lines).
  • Looks - Account → Looks. Premium saves and applies named UI profiles. Free can open the tab and sees the upgrade path.
  • API - Account → API. Create a read-only key (shown once). Use Bearer auth on GET /api/v1/calendars and events.
  • Billing - Account → Billing. Upgrade, invoices, and the Stripe portal. The API tab stays in the same menu.

Logo and team notices

  • Premium: upload a PNG, JPEG, WebP, or SVG (up to 2 MB; Business 5 MB) under Manage → Overview. Open that calendar - the logo sits in the middle of the top bar (or wherever you put it under UI builder → Brand). Share links show the same branding.
  • Premium: add short notices (3 on Premium, 10 on Business) under Manage → Overview. They are numbered there. UI builder → Notice banner ticks which bars show a banner (top bar, command bar, sidebar, above the grid). Each bar fills leftover space and can run a different list. Hover or focus pauses. Reduced-motion is static.
  • Manage → Teams & invites now saves teams, layers, and invites without a full reload, so the calendar sidebar stays in sync.

Looks & UI builder

  • Free: open the palette in the top bar. Preview System/light/dark, a built-in skin, and an accent, then Apply (always visible at the bottom of the menu). Clicking away cancels the preview. New accounts default to System so they match the device.
  • Free, Premium, and Business can open the UI builder from the palette. Account → Looks stores named profiles (1 / 5 / 25).
  • Regions - top bar, side menu, calendar bar, canvas, days bar, event panel, menus. Set fill, text, line, shadow, outline, or transparency. A contrast warning appears when text may be hard to read. Reset a pane to inherit the skin.
  • Layout - sidebar left/right/width, inspector as drawer or dialog, reorder blocks (create, search, mini month, layers, jump). Phone layout stays compact.
  • Looks profiles - load a profile, change one color, then Save changes (updates that profile) or Save as new. Apply writes it onto a calendar (one, or all you manage). Saving a profile does not change calendars until you apply it.
  • Picking a skin in the compact menu or UI builder Look tab restores every pane to that look and drops custom pane colors.
  • Reset (next to Apply in the compact palette and on the Look tab / builder footer) clears custom pane colors so built-in skins apply again on click. Apply still publishes the current look.
  • Viewers and embeds see the published look. They cannot open the builder.
  • If Premium lapses you keep the builder and one Look. Extra profiles stay visible but you cannot add more until you upgrade.

Subscription & limits

Feature Free Premium Business
Sub-calendars (layers)51550
Team seats51550
Saved Looks1525
iCal feeds1Several + faster syncSeveral + faster sync
Advanced links & password-✓✓
Custom logo-2 MB5 MB
Team notice bar-310
Event attachments-✓ (5 MB / file)✓ (25 MB / file)
Attachment library-100 MB1 GB
File links (Drive, Dropbox, OneDrive…)UnlimitedUnlimitedUnlimited
UI builder & Looks✓✓✓
Pull Google/Apple URL in-✓✓
Self-booking page✓✓✓
Website embed✓✓✓

The calendar owner’s plan covers every calendar they own. Invited members do not pay. Upgrade on Pricing. Pricing.

Frequently asked questions

Why did a calendar show READ when I own it? +

Those badges were share-link permissions, not yours. Owners always have full rights. Link permissions live under Manage → Share links.

How do I create an event quickly? +

Click a day (or drag a range) in the mini month, then New event - or drag an empty slot in the main view. Clicking a dotted mini-month day only jumps the main calendar; open events there.

Can someone without an account see my calendar? +

Yes - share a read link. Viewers never need an account. To keep a calendar you create, sign up free. Homepage demos expire after 7 days.

What is a demo calendar? +

A 7-day playground from the homepage: events, skins, and the UI builder. Sign up free to claim the calendar and keep one Look on your account before the demo is deleted.

How do I connect Google or Apple Calendar? +

Manage → Sync & backup, create an iCal feed, paste the URL in Google (From URL) or Apple (New Calendar Subscription).

A teammate cannot see my calendar. +

Check Manage → Access matrix for at least view on the right layers. Invites must be accepted.

I forgot my password. +

Use Forgot password on the login page, or the contact form.

How do I turn on 2FA? +

Account → Security → Enable 2FA. Scan the QR code and store recovery codes.

I am not getting TeamLinkUp email. +

Check spam. Reminders and invites come from the configured noreply address. Use the contact form if it keeps failing.

Can I change calendar colors? +

Free: top-bar palette - System/light/dark, built-in skins, accents, then Apply. Premium: pick a layer (background, foreground, panes, lines) and move contrast so that layer pops or recedes; UI builder and Looks for pane colors, layout, and page-background patterns. Phone: tap a skin, long-press an empty day to add an event, tap an event to open it, scroll with one finger.

What happens if I cancel Premium? +

Calendars keep working on Free. Extra layers, seats, and feeds above Free limits become read-only. Custom looks stay visible but the builder locks.

More questions? See the FAQ or contact us. FAQ · Contact us.

Still stuck?

We can help with setup, migration, or billing.